A counter that runs faster than the queue in front of it.
Hardware shops are throughput businesses. Three customers waiting, one phone ringing, the assistant typing with one hand. Biizline cuts the steps from "what do you need" to "printed bill" to as few as your fingers will allow.
The six things that quietly cost you a margin point.
SKU breadth, no one's memory
You stock 14,000 SKUs. Your counter staff knows 600. Customer asks for "that black bracket from last time" and the floor freezes.
Brand & non-brand, side by side
Same item, branded version is ₹120, generic is ₹70. Which one did the customer mean? Get it wrong and you've given away money.
Counter rush + phone orders + WhatsApp
At 11am, your counter is taking orders from three places at once. Two get forgotten by 1pm.
Cash, credit, mixed payments
One customer pays cash. The next one is on 30-day credit. The third is half-cash-half-balance. Your day-end tally is a Sudoku.
Returns and replacements
Monkey-wrench broken. Customer wants exchange. The original sale was made by the other counter assistant on a Saturday.
Paint shade matching
"Same colour as last time." The shade-card serial is on a slip somewhere. The mix recipe is in your son's head.
From quote to bank reconciliation — in one loop.
Open the app at 7:30am. By 8pm everyone — the field, dispatch, accountant, owner — has done their day inside the same system. No stitching, no forwards, no "I'll send you a screenshot."
5 kinds of hardware. Same plumbing, tuned defaults.
Hand Tools
Hammers, wrenches, screwdrivers — multi-brand & generic.
Power Tools
Bosch, Makita, Stanley — serial-numbered, warranty-tracked.
Sanitary & Plumbing
CPVC, UPVC, fittings, taps. Mixed-UoM, project orders.
Paints & Coatings
Asian, Berger, Dulux. Shade-recipe memory, tin/can/L UoMs.
Glass & Mirror
Cut-to-size billing, breakage-aware dispatch, edge polish add-ons.
Don't switch. Just add Biizline on top.
We don't ask hardware businesses to throw away the things that already work. We slot in around them and do the parts they don't.
No per-user gouging.
Pick a tier, fit your team in.
- Up to 3 users
- 500 orders / month
- WhatsApp order intake
- Tally one-way sync
- Up to 12 users
- Unlimited orders
- Industry-tuned defaults
- Tally two-way sync
- Reports & aging
- API access (limited)
- Unlimited users
- Multi-godown
- Full API access
- Custom workflows
- Priority support SLA
The things hardware owners actually ask us.
Can my counter staff actually use it on Day 1?+
Yes — counter screen is keyboard-first, two-key SKU search, scan-friendly. We do a one-day shadow run with your actual staff before going live.
What about the customer who has no name in the system?+
Walk-ins bill against a default counter ledger. If they come back and you remember them, link the past bills to their phone in two clicks.
Returns and exchanges?+
Bill lookup by phone, scan, or bill number. Partial returns supported. Stock auto-restored on the right SKU.
Multiple counters, same shop?+
Yes — multi-terminal, single stock pool. Two counters can't double-sell the last unit; the system blocks it.