For suppliers · 480+ live · Customer-facing OK
Vendor coordination, fulfilment timelines, customers can see.
Suppliers live and die on commitment. Did the part ship? Will it land Monday? Is the next batch on schedule? Biizline keeps the entire fulfilment story visible — to your team and, optionally, to your customer.
14-day pilot · No card · Free Tally migration
SUPPLY ORDER · SP-1142
02:14 PM
Greenfield Manufacturing
B2B customer · 60d credit · Tier-1
Component A · ABS-22002,400 pcs
Component B · ZS-8801,200 pcs
Sub-assembly · SA-44400 pcs
+ 3 lines—
SUBTOTAL₹ 9,82,400
Confirm
WHATSAPP ECHO
PO received. ETA confirmed Wed. Visible to customer.
480+
Suppliers live
Real-time
Customer-facing visibility
96%
On-time fulfilment
7 days
Avg time-to-live
Where suppliers leak
Six places where the day gets harder than it needs to be.
Customer asks "where's my order?"
Five times a day. By WhatsApp. To three different people. Each gives a different answer.
→ Customer-facing portal: live order status. Supplier-side notes stay private.
Multiple sub-suppliers, opaque
You depend on three vendors. They depend on five. The chain stretches and frays.
→ Vendor sub-PO tracking. Each link's status visible to the team that needs it.
ETA promised vs ETA possible
Sales promises a date. Production has different reality. Both are right at different times.
→ Capacity-aware ETAs at quote-time. The promise is the truth.
Quality holds and customer trust
A batch fails QC. You hold it. Customer doesn't know why ETA shifted.
→ QC events visible on customer portal as "delayed for QC verification." Trust, not opacity.
Document trail across the order
PO, GRN, dispatch, invoice, e-way bill. Five documents, three folders, two systems.
→ Single order timeline. Every doc attached, version-controlled.
Aging on mid-tier customers
Top-10 customers are chased religiously. Customers 11–80 drift.
→ Aging dashboard sorts by amount × days. Auto-WA chase for the long tail.
The modules that matter
Five modules. One product. None bolted-on as an afterthought.
M1 · PO INTAKE
Customer POs, parsed.
Email + portal + WA intake. Auto-matched to your SKU master. Quote-back in minutes.
M2 · VENDOR PO
Sub-supplier coordination.
Sub-POs to your vendors. Status flows back into the main order.
M3 · CUSTOMER PORTAL
Live status, customer-side.
Optional. White-labelled. Customers see what you choose to show.
M4 · QC EVENTS
Quality without opacity.
Hold/release events on the order timeline. Customer sees "QC verifying," not silence.
M5 · OWNER COCKPIT
All orders, one screen.
Open POs, on-time %, vendor delays, customer aging. WA summary at 8am.
→ 32 open POs
→ 96% on-time this week
→ 2 vendors slipping
→ ₹84L receivable · 6 over 60d
→ 96% on-time this week
→ 2 vendors slipping
→ ₹84L receivable · 6 over 60d
★ Customer story
"Customers used to call us five times a day asking ‘where's my order.' We gave them a portal. The calls stopped. Trust went up. Don't know why I waited so long."
RP
Rajesh Patel
MD · Patel Components · Pune
78%
Drop in status-check calls
96%
On-time fulfilment
18%
Faster customer payments
Zero
Trust-erosion incidents